PRIVACY POLICY
Last Updated: 4 September 2026
Mr Smith's Financial Services LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our consulting services.
1. Information We Collect
Information You Provide to Us:
Contact information (name, email address, phone number, company name, job title)
Message content when you contact us via forms or email
Business and operational information you share during consultations or engagements
Payment information (processed securely by third-party providers)
Information Collected Automatically:
IP address, browser type, operating system, and device information
Pages visited, time spent on our website, and referring sources
Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use your information to:
Respond to your inquiries and schedule consultations
Deliver services under signed engagement agreements
Send resources you request and follow up about our services (you may unsubscribe anytime)
Process payments and manage billing
Improve our website and services
Comply with legal and regulatory requirements
We do not sell your personal information or share it with third parties for their marketing purposes.
3. Information Sharing and Disclosure
We may share information with:
Service providers who help us operate our business (website hosting, scheduling tools, email platforms, payment processors, analytics tools) under contracts that limit their use of your information
Legal and regulatory authorities when required by law or court order
Successors in the event of a merger or sale of our business
With your consent when you explicitly authorize us to share information
For client engagement data specifically, we share only as authorized in your engagement agreement and as required to deliver services.
4. Legal Basis for Processing (For GDPR/EEA/UK Individuals)
For individuals in the European Economic Area or United Kingdom, our legal bases for processing are:
Legitimate interest – to respond to inquiries and operate our business
Consent – for marketing communications and newsletter subscriptions
Contract performance – for data processed as part of an engagement
Legal obligation – where required by applicable law
5. Cookies and Tracking
Our website uses cookies for basic functionality (remembering preferences) and analytics (understanding page usage). You can disable cookies in your browser settings, though some site features may not work as expected. We do not currently use third-party advertising trackers.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect, including encryption in transit, access controls, and regular review of access permissions. No system is perfectly secure; we do our best to protect your information.
7. Data Retention
We retain inquiry information (form submissions, emails, and resource-download leads) for [X] years unless you ask us to delete it sooner or unless ongoing engagements require longer retention. Engagement data is retained per the terms of your engagement agreement and applicable record-keeping laws.
8. Your Rights
Depending on where you live, you may have the right to:
Know what personal information we have about you
Request a copy of that information
Correct inaccurate information
Request deletion of information (subject to retention requirements)
Object to or restrict certain uses of your information
Withdraw consent at any time
To exercise any of these rights, contact us at [your privacy email]. We will respond within 30 days.
9. Children's Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: tyembre.smith@mrsmithconsulting.online
Phone: +1 773 788 3964
TERMS OF SERVICE / TERMS & CONDITIONS
Last Updated: 4 September 2026
These Terms of Service ("Terms") govern your access to and use of our website and the consulting and professional services ("Services") provided by [Your Company Name] ("Company," "we," "us," or "our"). By using our website or engaging our Services, you agree to be bound by these Terms.
1. Services
Our Services include consulting, advisory, and project-based professional services as specified in individual engagement agreements, statements of work, or service agreements. Each engagement is project-based, with specific scope, deliverables, timeline, and fees defined in the applicable agreement.
2. Engagement Agreements
All consulting services require a signed engagement agreement, statement of work, or service agreement that at minimum specifies:
Detailed scope of work and deliverables
Project timeline and milestones (if any)
Applicable fees and invoicing schedule
Acceptance criteria and engagement-specific terms
Any changes to the agreed scope must be agreed in writing by both parties and may result in additional fees and/or changes to the timeline.
3. Client Cooperation
You agree to provide reasonable cooperation, including access to systems, data, and personnel, as reasonably required for us to perform the Services. We are not responsible for any delay or deficiency in the Services caused by your failure to provide such cooperation.
4. Fees and Payment
Fees for Services are as set out in your engagement agreement. Invoices are payable within 3 days of the invoice date. Late payments may incur interest at 5% per month or the maximum rate permitted by law.
5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of a project engagement. This obligation survives the termination of any service agreement. Confidential Information does not include information that:
Is or becomes publicly available through no fault of the recipient
Was already in the recipient's possession before disclosure
Is independently developed without use of the disclosing party's Confidential Information
Is required to be disclosed by law
6. Intellectual Property
All materials, reports, deliverables, and work products created by us in connection with the Services ("Deliverables") are owned by us until full payment has been received. Upon full payment, we grant you a non-exclusive, non-transferable license to use the Deliverables for your internal business purposes, unless otherwise agreed in writing.
7. Independent Contractor Status
We are an independent contractor, not your employee, partner, or joint venture partner. Nothing in these Terms creates an employment, partnership, or agency relationship.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We are not liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits or business interruption) arising from or relating to our Services
Our total liability for any claim arising out of or related to our Services is limited to the total fees paid or payable by you for the Services under the applicable engagement agreement
This limitation does not apply to liability for death, personal injury, fraud, or gross negligence.
9. Disclaimer of Warranties
Our Services and Deliverables are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be error-free or uninterrupted.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our Services, your breach of these Terms, or your violation of any applicable law.
11. Termination
Either party may terminate an engagement agreement:
Upon [X] days' written notice
Immediately upon written notice if the other party materially breaches and fails to cure within [X] days of receiving notice of the breach
12. Governing Law
These Terms and any engagement agreements are governed by the laws of [your jurisdiction], without regard to conflict of law principles.
13. Privacy
Our collection and handling of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of our website or Services after any changes constitutes your acceptance of the new Terms.
15. Contact Us
If you have questions about these Terms, contact us at:
Email: tyembre.smith@mrsmithconsulting.online